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Best GDPR Compliance Software
The GDPR's primary purpose is to protect the rights of individuals and guard them against organizational overreach. It does so by mandating that businesses obtain the consent of customers to store, transfer, and process their data.
Clients must be able to know exactly how their data is used, and are entitled to have their data deleted or changed with proper requests. Companies must also invest in workflows to protect user data, and have to notify the public in the case of a data breach.
The EU has levied significant fines on companies for GDPR violations.
As such, all modern businesses must take the proper steps to ensure GDPR compliance. In this article, we'll discuss the best GDPR compliance software and show you which one meets your needs.
What Do You Need For GDPR Compliance?
GDPR compliance can be a complex topic to unravel, but the main focus is on highlighting transparency, accountability, and user consent.
The main provisions for GDPR compliance include:
Website Consent Management
Your website must inform its users of all personal data collected, explicitly ask for consent to activate cookies that track, and keep a record of this consent.
Right to be Forgotten
Under the GDPR, all customers have the right to request a copy of their data held by businesses and for it to be deleted from servers. This is typically done via a Data Subject Access Request (DSAR) form.
Notice of Data Collected
Record of Processing Activities
Under GDPR Article 30, all businesses must have an accurate and reliable picture of the data currently stored and be able to present a record of it. This can be done via data mapping templates.
Data Breach Notifications
It is mandatory under the GDPR for businesses to inform both users and government authorities of any data breaches and keep them in the loop about remedial measures. That's why features like incident management and vendor risk assessment are critical tools in GDPR compliance software.
The 12 Best GDPR Compliance Tools
Our list of the best GDPR compliance software is based on an ability to meet the GDPR compliance requirements listed above. We also factor in considerations like cost, customer support, user experience, app integrations, and customer reviews.
A detailed breakdown of our criteria can be found towards the end of this post.
Here's our list of the top GDPR compliance platforms:
1. Enzuzo (Our #1 Pick)
Enzuzo integrates all of the key features described above to make a genuinely great software package. It helps reach GDPR compliance with adequate security measures, well-integrated tools like consent forms and data subject requests, and a clean, easy-to-use interface.
Let's show you why it's our most recommended tool.
Built-In Cookie Scanning and Consent Management Dashboards
As we mentioned above, website consent management is a crucial aspect of GDPR compliance. With Enzuzo, you do not have to manually enter cookies into your consent manager as the scanner automatically detects and categorizes cookies.
For example, let's assume that you use Facebook pixel to track conversion events. That's a cookie script that identifies users based on IP addresses, browser type, and more. Some software will ask you to add this manually to your consent manager — not Enzuzo, though.
Enzuzo's cookie scanning and consent management tools are expertly engineered and battle-tested to be compliant with GDPR, and other data privacy laws. It's a straightforward plug-and-play solution that hits the ground running.
DSAR Workflows and Data Deletion Requests
Notice of Data Collected
Enzuzo's privacy policies are vetted by human lawyers and deal with this aspect of GDPR compliance perfectly. What's more, they auto-update whenever regulations change.
Record of Processing Activities & Incident Management
This is an advanced GDPR compliance feature but is offered by Enzuzo in its enterprise plan. Note that this feature isn't a requirement for small companies and we recommend only mid-market enterprises and above take it into consideration. Enzuzo's advanced GDPR compliance features also include data mapping, data remediation, vendor risk assessment, and more.
Onboarding, UX, and Customer Support
These are critical aspects to evaluate, as any software must be intuitive and easy to use. Data privacy compliance is a sensitive issue, so customer support must be friendly and readily available to solve any implementation issues. And the software itself must not affect website performance or conversion — a compliance tool should hold its own and allow the other core software to do its job.
Enzuzo's reviews talk favorably about all three aspects. For example, here's one showing how easy it is to install the app:
Here's another review with glowing praise of Enzuzo's customer support.
And lastly, here's a business owner discussing how Enzuzo has solved all her compliance hassles.
We're of the opinion that compliance shouldn't create a hole in your budget so large that you need to scale back marketing or customer acquisition spend. And that's where Enzuzo shines.
GDPR compliance for smaller companies can be achieved in as little as $29/month. Enterprise customers with advanced needs will get a custom pricing plan, but one that will certainly be priced at a discount to the competition. What's more, all plans ship with:
Support for 25+ languages: The EU is home to many non-English speakers, including Spanish, Portuguese, German, and more. Enzuzo offers support for 25+ languages, making it easy for consumers worldwide to understand how you protect their data and stay compliant with GDPR as well as other data privacy laws.
Varied platform integration: Enzuzo has a native Shopify app and integrates with a host of other platforms including Wordpress, Webflow, Wix, and more.
Automatic software and policy updates: Data privacy laws are never static. Enzuzo's legal workflows adapt according to changes in the privacy and regulatory landscape, meaning there's no need to keep in-house counsel or engage a privacy lawyer.
Learn more about how Enzuzo can assist with your compliance needs. Book 1-1 time with Mate Prgin, CEO👇
Next up is Solarwinds. It's a great consent management platform that helps process personally identifiable information and assists with sensitive data identification. GDPR compliance is just one part of their overall package, which is designed with large companies and enterprise businesses in mind.
The downside of Solarwinds is that it is designed primarily for network and systems engineers, and is an overly complicated solution for someone who just wants a simple GDPR compliance software package. There's a steep learning curve to learn things like access controls, data elements, audit trail, and other features. Because of its many features, it isn’t as easy to integrate as other platforms.
Solarwinds is also very expensive due to its robust features. It’s an excellent option for those who want network solutions beyond GDPR compliance, but overkill for companies who don't want to spend thousands of dollars a month.
Auditboard is another comprehensive data compliance, network auditing, and IT protection digital security platform. Besides offering a ton of risk management and operational evaluation systems, it helps your organization stay compliant with over 10 different regulatory systems around the world, including GDPR. Auditboard is easy to update, and offers a free plan for those who only need access to its more basic features.
However, Auditboard has a few different issues that hold it back. While the free plan is great, the pricing escalates quickly as you try to use more features. It doesn’t integrate well with some platforms, and offers very limited customization once it is implemented into your system.
It also doesn't offer things like gap analysis, unauthorized disclosure protection, and data mapping.
Lastly, Auditboard doesn’t offer automation for some features that are performed automatically through other software services. You’ll likely need a dedicated engineer or data compliance officer focused on using this software to utilize Auditboard to its full potential.
OneTrust is a good choice for companies with large budgets. The platform helps in staying compliant with over 25 regulatory bodies, including GDPR, with features to enhance privacy management, data governance, IT risk & security assurance, and a host of other features. Automation, cloud data storage and discovery, privacy, training, and other digital research tools make it a great data management and risk assessment platform.
However, like we mentioned above, OneTrust is built for large enterprise companies with their own established IT network and is priced accordingly. The free trial is only for 14 days, after which you’re locked into a lengthy contract. While you do get truly global data privacy compliance and a long list of other great network protection features, only the biggest companies will need that much guidance and protection.
While OneTrust is working on a network data platform solution for small and mid-size businesses, it is still too expensive for the average company to justify. Unless you need features such as automated data discovery, sensitive data redaction, integrated ISMS workflows, data processing activities, and similar features, your firm will be just fine using another data compliance software package.
Looking for companies similar to OneTrust? Check out our blog on OneTrust alternatives.
Transcend advertises its software as privacy on autopilot, and they mean it. This is one of the most user-friendly solutions, helping you stay compliant with the GDPR and several other important global data privacy laws. Along with solid privacy management tools, Transcend helps your organization improve your organizational data handling visibility and improves data handling consent. This is also one of the most affordable GDPR compliance software solutions on our list.
While it is very easy to use, Transcend is also one of the most basic in terms of GDPR compliance software functionality. There’s no API key and limited system integration, no analytics and little data mapping to see how your users interact with your applications, and few security enhancements to protect consumer data.
Transcend's limited range of key features makes it an okay-ish tool, but firms looking for better data management,
Dataships is a Shopify and email marketing service focused on both data privacy compliance and helping organizations grow through data collection. It’s free for the first 1,000 contacts and makes it really easy for your company and consumers to be transparent with how their personal data is handled. Compliance checklists help your data protection officer see whether the organization is taking the proper steps to stay in line with GDPR with the use of adequate data protection measures.
Because it is a mixed data compliance and marketing tool, Dataships has far fewer data handling features compared to the other entries on our list. Its data privacy tools are barebones, and as you go up in price you generally get more contacts and marketing tools rather than data compliance features.
Consider Dataships if your primary means of marketing is through email contacts, but consider another platform if you’re looking for a dedicated GDPR compliance software package.
Axepito is an easy-to-integrate and unobtrusive cookie widget. Highly customizable, it’s a fantastic way to manage consumer consent when they visit your website. Besides consent storage, higher price plans provide great analytics and other advanced data tools to improve the consumer experience when interacting with your company.
The flip side is that Axepito plans are based on pageviews, with progressive pricing that can skyrocket if you exceed your monthly allotted use. Furthermore, it is very limited to just a simple cookie and consent widget. While this is a fantastic way to handle consumer consent and some personal information, Axeptio doesn’t offer the same analytics or processing activities as other software packages.
Axepito helps with GDPR compliance, but due to its limited focus you will have to consider using it in tandem with other compliance software, especially if you are concerned about other global data regulations like CCPA or PIPEDA.
PrivacyPage is a simple-to-use app focused on consent management. It is very user-friendly for both consumers and businesses, allowing compliance professionals to build things like consent forms and handle customer data.
Paying for more expensive plans doesn’t give you many features beyond additional integrations though, and there is little network support and security enhancements beyond basic consent and personal information data storage.
Egnyte is a secure file-sharing software package above all else. It helps with things like GDPR international data transfer. But because of its focus on data file security, it doesn’t offer much in terms of consumer data protection and consent. This is another solution to be considered in tandem with a more dedicated app.
Accountable is an all-in-one platform that is built from the ground up to help you improve your organization's data compliance one step at a time. Easy to use with a ton of features, including data protection impact assessment, data mapping, risk assessment, and more, it is a fantastic option for large companies to consider. However, most of its key features are blocked behind its more expensive plans, and it doesn’t offer the same network monitoring and protection as some of the other recommended software despite its big price tag.
Altova is a software company that provides desktop software, workflow automation, and cloud-based SaaS solutions to ensure organizational compliance across a wide range of legal fields. This is a software framework, so you will need an in-house developer to work on the base they provide to build a GDPR compliance software package. A great basis if you want to make a long-term in-house solution, but a solution to skip if you don’t care if you own your GDPR compliance software or not.
With CookieYes, you can generate a fully customizable cookie banner to store and manage consumer consent when they visit your website. As a widget, it is highly compatible with many different online platforms and website makers, including Wordpress, Squarespace, Shopify, and many other website solutions. However, it doesn’t offer much more beyond cookie management. CookieYes can help you with GDPR compliance, but if you want to stay compliant with other data privacy laws around the world you will need a more comprehensive data handling solution.
Additional Criteria for the Best GDPR Compliance Software
Other than the key requirements listed above, we also took into account the following aspects while reviewing the top twelve software in this list. These are:
Secure & sensitive data handling: Compliance software handles a lot of personally identifiable information, and the security safeguards must be at an ironclad level. We evaluated each software based on how well it followed best-in-class security protocols.
Easy to use UI: The best software balances functionality with user interface and user experience needs. Clunky, and difficult to use apps may deliver a basic level of GDPR compliance but will frustrate users and cause implementation hurdles. Our list takes into consideration whether the compliance management software has an easy-to-use user interface, along with a well-designed dashboard and a quick operational learning curve.
Personalization and customization: Organizations and businesses have different needs, meaning that certain GDPR regulations will apply more than others. GDPR compliance software that caters to businesses and their specific needs offers a clear advantage over software and platforms that do not.
Global data privacy protection: If your organization needs software to ensure compliance with GDPR data privacy laws, chances are you’ll need to be compliant with similar laws like CCPA, PIPEDA, and more. When looking for the best tools, you should also look at data platforms that also provide compliance with the other major data privacy regulations around the world.
Pricing plans: There are many different pricing plans for data platform solutions. Some charge per page view. Others charge based on the features that you want. A few offer discounts on annual plans, while others lock you into a contract for a period of time.
Best GDPR Compliance Software FAQs
How do I know if I need to be GDPR compliant?
All companies in and outside of the EU that collect any personal information from a citizen of the EU are required to be GDPR compliant. So whether you're a U.S., Canadian, or British company, you're still required to be compliant with GDPR if you sell to folks in the EU.
As per GDPR Article 4, personal data is defined as:
“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
How do GDPR compliance platforms identify data that belongs to EU residents?
This is where data mapping and data governance platforms step in. Enzuzo's advanced features assist in identifying data sources and categorizing them according to location status.
Am I required to use European software or store data in European data centers to be GDPR compliant?
No, you don’t have to worry about opening a business or bank account in Europe, using EU-designated software, or relying on EU-based data servers. In fact, it’s likely your organization will never even have to contact an authority in the EU as long as you follow the proper protocols.
Osman is the content lead at Enzuzo. He has a background in data privacy management via a two-year role at ExpressVPN and extensive freelance work with cybersecurity and blockchain companies. Osman also holds an MBA from the Toronto Metropolitan University.