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Is Shopify Safe From Hackers?

Paige Harris Jul 10, 2022 1:20:00 PM

Ecommerce businesses have a lot to lose at the hands of a hacker. If you have a Shopify store, you're probably wondering how secure it is and if it’s even worth it to use Shopify. In this post, we'll discuss how Shopify secures its stores from hackers and some steps you can take to supplement Shopify’s built-in security features.


Is Shopify Safe?

The short answer is: yes. Shopify is a trusted website and one of the safest ecommerce platforms out there, which is a major reason behind its popularity. But how does Shopify ensure the security of its stores? There are four major ways it does this–let's discuss!


1. All Shopify Stores Have an SSL Certificate Installed by Default

SSL certificates are the cornerstone of ecommerce security. They ensure that all data transferred between a browser and an online store is encrypted, making it impossible for hackers to intercept and decipher your customers' sensitive information (such as credit card numbers).Social Media-3

At this point, it's important to mention that although your Shopify store is safe from hackers, it might not be safe from lawyers if you don't have a privacy policy in place. Businesses are legally required to disclose any user information they collect, so make sure to use our Shopify privacy policy generator to safeguard your store against legal troubles.

Shopify also uses its own PCI compliance service to detect vulnerabilities in sites hosted on its platform, so you can be sure that your store is as secure as possible. PCI means “Payment Card Industry,” and the PCI Security Standards Council is a global body that sets standards for credit card security. Any business that processes, stores, or transmits credit card information must comply with these standards, and all Shopify stores are PCI compliant by default.


2. Shopify Is a Hosted Platform

This means that its servers are used to host your store's files, which is different from a self-hosted platform like WordPress, where you manage all of your store's files on your own. 

Not only does hosting your store on Shopify's servers help keep it secure, but it also frees you from having to worry about maintaining your own server and keeping it secure. Shopify automatically applies any security patches or updates to all stores on its platform.


3. Shopify Runs a Bug Bounties Program

This is a program where white-hat hackers are rewarded for finding and reporting security vulnerabilities in Shopify's code. By running this program, Shopify can quickly identify and address any bugs or vulnerabilities that may exist, keeping its stores as safe as possible.


4. Shopify Detects Fraudulent Orders Using Built-in Risk Analysis Tools

Fraudulent orders can wreak havoc on any ecommerce business, and Shopify protects users against fraudulent orders by using its own built-in risk analysis tools. These tools use a combination of machine learning and human intelligence to flag orders that may be fraudulent, and they're constantly being updated and improved to stay ahead of hackers.

Whenever an order is placed on a Shopify store, Shopify will:

  • verify the billing address
  • verify card information against the billing address
  • run the card against a list of known fraudsters

If the order seems suspicious to Shopify, the platform will automatically cancel it.

Although Shopify's security features are pretty robust, it's wise to take certain safety measures from your end, as well.


How to Secure Your Shopify Account

When it comes to securing your Shopify account, there are three simple yet effective measures that can be very useful. They include setting up a strong password, backing up your data, and being careful about the apps that can write to your store.


1. Set up a Strong Password

This means using a combination of letters, numbers, and symbols to create a password that's as difficult as possible for hackers to crack. You should avoid using easily-guessed words like "password" or your store's name. 

Unfortunately, difficult passwords can be quite a hassle to remember, but there are luckily many password managers available that can help you create and store strong passwords.


2. Backup Your Data

Keeping backups up-to-date can help you recover any lost or deleted data if something goes wrong. Although Shopify performs platform-wide backups, you can't use them to restore your store's data, so it's important to use a third-party backup application to secure your data.


3. Be Careful Choosing Apps to Install on Your Store

Shopify allows third-party developers to build apps that can write to your store, which is a potential security risk if these apps are not properly vetted. To minimize this risk, be sure to only install apps from reputable developers. You can also check out Shopify's app store ratings to see what other users have said about an app before you install it.

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