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Do I Need A Lawyer To Write A Privacy Policy?

Paige Harris Apr 8, 2022 8:30:00 AM

Do I Need A Lawyer To Write A Privacy Policy?

Interacting with clients is a fundamental aspect of running a business. And in doing so, collecting customer information is inevitable. When a company collects customer data, it is vital to explain to the customer the details about how their data will be used. This is where a privacy policy comes in. In this article, we will look at what a privacy policy is, what it looks like, and whether you need a lawyer to write one for your business.

What Is A Privacy Policy?

A privacy policy is a legal document that formally discloses how customer information will be handled at your company. You legally need a privacy policy in most countries where laws protect customer confidentiality and prevent the misuse of data. A basic privacy policy answers a set of standard questions. However, depending on the type of company or website you own, your privacy policy may or may not include additional details. 

Explaining how your company will handle personal information builds trust and ensures that you’re transparent with your customers. This, in turn, improves customer satisfaction and gives your company a reputable presence.

If you’re already familiar with privacy policies or know that yours only needs to follow a standard format, check out our privacy policy generator.

 

What Does A Privacy Policy Look Like?

Privacy policies differ based on the type of company you run and the physical location of your customers. However, a basic privacy policy will always answer the following questions: 

  • How will your company collect customer information? This can be done through physical or online forms, such as the ones used when someone signs up on your website.

  • What information will your company collect? This can range from basic contact information such as customer names, email addresses and phone numbers to credit card numbers and billing information. 

  • Will your company share user data? Some companies may disclose customer information to a third party. If your company plans to do so, it is important to mention it in your privacy policy.

  • How will your company use the collected data? It is important to highlight how you will use the data you collect. This could be for promotions, targeted advertisements, or improving customer experiences when they come back to visit your store or website.

  • How can a customer contact your company? Providing your company’s contact information is necessary to allow clients to reach out if they have questions about their data.

  • How can a customer update their information? Phone numbers and email addresses can change, and you must provide customers with the ability to update their information in your database.

  • How can a customer remove himself from your database? If a customer decides to withdraw their information from your database, you must give them a clear set of instructions on how to do this in your privacy policy. 

  • Any changes that have been made to the privacy policy. A good privacy policy should clearly highlight any changes that have been made to previous versions of the policy and notify the customer when such changes occur. 

Do I Need A Lawyer To Write A Privacy Policy?

No, you do not need a lawyer to write your privacy policy because a standard privacy policy answers the same set of basic questions. It’s a good idea to look up privacy policy guides on the Internet, where you can find enough information to draft a decent privacy policy. 

However, consulting a lawyer will help you close any loopholes that could cause legal issues in the future, as a lawyer can also tailor your privacy policy to fit your company’s needs and help point out any additional details that you may not be aware of. A lawyer is especially useful if you have international users or a very large audience.

International Users

Laws differ across borders and you may have to comply with foreign policies when it comes to collecting user data abroad. 

For example, if some of your users are based in the European Union, your privacy policy must comply with the General Data Protection Regulation (GDPR). So it may be a good idea to pay for a privacy policy in this case, if you feel unsure how to go about creating one.

Large Audience 

If you have a large audience, you may be collecting large amounts of data. This will make your privacy policy complex, which is why hiring a lawyer might be helpful. An experienced lawyer will ensure you don’t omit anything while drafting your privacy policy.

Conclusion

If you are a small business, you can easily draft a comprehensive privacy policy by looking at guides on the Internet. Remember to answer the standard privacy policy questions we discussed above. However, if you have a large audience or operate in areas with complex privacy laws, a good lawyer can be worth their weight in gold by protecting you from potential unseen liability.

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