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CookieYes Review: Consent Management, UX, and More

Osman Husain 4/11/24 10:21 PM

Table of Contents

CookieYes Review

In today's digital world, data is king. Businesses use it to customize experiences, target ads, and learn valuable information. But this power comes with a duty to protect user privacy. Consent management gives users control over their data and ensures that organizations handle it responsibly.

In this article, we will review the CookieYes consent management platform. We hope this will help you select the right solution for your organization.

 

Review Methodology

The review methodology used involves a combination of the following factors:  

 

  • Feature Analysis: Assessing the core functionalities of CookieYes, including consent management, cookie banner creation and customization options, granular consent controls, compliance, privacy policy, and potential reporting and analytics features.
  • Usability Evaluation: Examining the user experience for both website owners (considering the platform's interface, ease of use, and integration capabilities) and website visitors (focusing on clarity of cookie information and ease of providing consent).
  • Privacy Policy Review: Analyzing CookieYes's Privacy Policy Generator and Cookie Policy Generator tools to learn how the generated policies accurately reflect customers data handling practices. 
  • Pricing Model and Customer Support: Analyzing the pricing structure, including the availability of a free tier, the range of paid plans with their corresponding features, and the transparency of pricing information. We also looked at the quality of customer support services provided. 
  • User Reviews and Feedback: Factoring in insights from existing user reviews and feedback to understand real-world experiences with CookieYes, including both positive and negative aspects.
  • Competitive Comparison: Potentially comparing CookieYes to other cookie consent management solutions in terms of features, pricing, ease of use, and overall value proposition

 

Overview of CookieYes 

CookieYes is a cloud-based, all-in-one cookie consent management platform designed for businesses. Its products and services enable websites worldwide to adhere to data privacy regulations.

CookieYes began in 2018 as a WordPress plugin with the primary objective of simplifying cookie compliance for web developers and website owners. Its initial focus was on creating a tool that enabled businesses to meet compliance requirements following the advent of the GDPR. As the privacy landscape evolved rapidly, it continuously enhanced its product through iterative updates. With the emergence of new regulations worldwide, CookieYes expanded its offerings to include a standalone cookie consent solution.

Today, CookieYes's product portfolio includes the original WordPress plugin, Cookie Consent Solution, a Shopify app, and specialized programs for agencies and affiliates. According to the company, its main goal is β€œto build robust and simple products for a privacy-conscious world.” 

 

Who Should Use CookieYes?

CookieYes is suitable for many users, including website developers, website owners, businesses of all sizes, and organizations operating online. Organizations seeking to ensure compliance with data privacy laws such as the GDPR, ePrivacy Directive, CPRA, LGPD, Singapore PDPA, and similar regulations can benefit from using CookieYes. 

If your website uses cookies for analytics, advertising, or other purposes, CookieYes can help manage user consent and improve data privacy practices. Whether you are managing a personal blog, an e-commerce store, or a corporate website, CookieYes provides the tools and support necessary to handle cookie consent effectively and meet regulatory requirements.

 

CookieYes Consent Management

CookieYes offers a user-friendly solution for cookie consent management and compliance with data privacy regulations. It promotes user transparency and helps reduce the risk of fines. The platform streamlines the process of managing cookie consent on your website. CookieYes earns praise for its ease of use, customization options, and effectiveness in fulfilling its intended purpose. Users commend the platform for its ability to guide readers through cookie consent processes thoughtfully and comprehensively, fostering understanding and control. CookieYes is on Google's list of certified CMPs for Ad Manager, AdMob, and AdSense. 

CookieYes can scan your website for cookies using its extensive database of 100,000+ pre-categorized cookies and auto-detect cookies, categorize them and generate cookie audit reports. It automatically blocks third-party scripts until the user gives consent. CookieYes records and stores users’ cookie consent for proof of compliance, including changes to cookie consent. It integrates well with popular website platforms like WordPress and ShopifyGoogle, as well as  Consent Mode to utilize data-driven marketing opportunities while respecting user privacy.

While CookieYes Consent Management boasts a range of features and functionalities for ensuring compliance with data privacy regulations, some users have reported encountering some issues. One common issue revolves around compatibility with certain website elements, as changes made through CookieYes have occasionally resulted in disruptions to site functionality. 

cookieyes reviews

 

Cookie Banners

CookieYes Cookie Banners are designed to collect valid consent from users while ensuring compliance with GDPR and CCPA regulations. The platform offers customizable banner layouts, colors, content, and behavior, allowing website owners to match the banner's appearance with their website's design seamlessly. Users can add CSS customization for further branding consistency. 

The inclusion of features such as category previews, cookie audit tables, and links to cookie/privacy policies enhances transparency and enables informed consent from users.. The option to enable the "Revisit consent" button empowers users to withdraw their consent at any time, ensuring their privacy rights are respected.

However, there are areas where CookieYes Cookie Banners could improve. While the platform offers auto-translation of banners into 30+ languages based on the user's browser language, there may be limitations in the accuracy and effectiveness of translation, potentially leading to misunderstandings or misinterpretations of consent information. 

Furthermore, although the platform allows for geo-targeting of banners based on user location, there may be instances where the geo-targeting functionality is not precise or fails to accurately identify the user's location, leading to inconsistencies in banner display. 

While CookieYes Cookie Banners offer robust features for consent management, addressing these areas of improvement could further enhance UX and compliance effectiveness.

 

Usability

CookieYes offers a user-friendly experience that balances simplicity with functionality for both website owners and visitors, making it accessible for users of varying technical expertise. For website owners, the platform boasts a straightforward interface for creating and customizing cookie banners. The clear layout and drag-and-drop functionality streamline the banner creation process. CookieYes integrates with most website platforms and CMS solutions, making it easy to implement the cookie consent banner on your website.

The platform provides intuitive navigation and clear instructions, allowing users to set up cookie consent banners and manage preferences with minimal effort. The customizable options for banner layout, color, content, and behavior cater to diverse website designs and branding requirements, enhancing the platform's flexibility. The responsive and helpful support team enhances the overall user experience, providing prompt assistance when needed. 

Nonetheless, CookieYes's UX could be improved. Despite the platform's efforts to simplify the process, users may encounter issues with certain functionalities, such as the translation of default text available only in English. This limitation could pose challenges for users targeting multilingual audiences, requiring manual translation efforts. 

Although CookieYes offers a free tier with sufficient features for many projects, the transition to paid plans may not be seamless for users requiring more advanced functionalities, potentially impacting user retention and satisfaction. Addressing these areas for improvement could further enhance its usability and appeal to a broader user base.

 

Privacy Policy and Legal Pages 

CookieYes offers comprehensive privacy policies and legal pages through its Privacy Policy Generator and Cookie Policy Generator tools. These tools allow users to create custom privacy policies tailored to comply with privacy regulations quickly and efficiently. By answering preset questions, users can generate and preview their policies, which can then be copied in HTML or plain text format and hosted on their websites. The Cookie Policy Generator enables users to create exclusive cookie policies for their websites, ensuring up-to-date information on cookie usage.

However, a potential drawback could be the lack of advanced customization options for users who may require more specific or detailed privacy policies tailored to their unique needs. While the tools assist in generating policies, users must ensure that the generated policies accurately reflect their website's data handling practices to maintain legal compliance.

CookieYes's Privacy Policy Generator and Cookie Policy Generator tools can be a starting point, but they are not a substitute for a lawyer-drafted policy that guarantees accurate reflection of your  specific data handling practices and ensures legal compliance with data privacy regulations. If you operate in regions with strict data privacy regulations like GDPR and CCPA, consider tools like Enzuzo that offer stronger legal expertise integration.

 

CookieYes Pricing Model

 

CookieYes offers a tiered pricing structure tailored to meet the varying needs of different types of users. 

  • Free Plan: The free plan is ideal for bloggers and personal websites, offering basic features at no cost. Users on the free plan can scan up to 100 pages and accommodate up to 25,000 pageviews per month. While the customization options are basic, this plan provides an excellent starting point for individuals or small websites looking to ensure compliance with cookie consent regulations.
  • Basic Plan: For SMBs and startups seeking more advanced features, the Basic plan is available for $10 per month per domain. It includes the ability to scan up to 600 pages and handle up to 100,000 pageviews per month. Users on the Basic plan can enjoy custom branding options, allowing them to maintain a consistent brand image across their website and cookie consent banners.
  • Pro Plan: The Pro plan is the most popular choice, catering to medium-sized businesses experiencing growing traffic. Priced at $20 per month per domain, this plan offers enhanced scanning capabilities, allowing users to scan up to 4000 pages and accommodate up to 300,000 pageviews per month. It also includes geo-targeted cookie banners, enabling businesses to display consent notices tailored to the geographic location of their website visitors.
  • Ultimate Plan: For large businesses with high traffic volumes, the Ultimate plan is available for $40 per month per domain. This plan offers extensive scanning capabilities, allowing users to scan up to 8000 pages and accommodate unlimited pageviews. In addition to the features offered in the Pro plan, the Ultimate plan allows users to remove CookieYes branding, providing a more seamless and customized experience for their website visitors.

The CookieYes pricing model allows users to sign up and use the full version of their chosen plan for free for a 14-day trial period. Users can easily modify or upgrade their subscriptions at any time through the Upgrade tab on the platform, providing flexibility to adjust their plans based on changing needs or requirements. CookieYes also allows users to add multiple domains to a single account, simplifying management and ensuring consistent compliance across various websites. The inclusion of subdomains in the subscription plan without additional charges enhances cost-effectiveness and convenience for users with complex website structures.

While the 14-day trial period offers a risk-free way for users to evaluate the platform, automatic billing after the trial ends may catch some users off guard if they forget to cancel their subscription. Competitors like Enzuzo offer features such as cookie consent mode, subject rights management, and geo-specific consent starting from their entry-level plan (Growth Plan).

Additionally, the pricing structure based on pageviews could potentially lead to unpredictable costs for websites experiencing fluctuating traffic levels. Users should carefully monitor their pageview usage and consider the potential impact on their budget to avoid unexpected charges.

 

Pros of CookieYes

  • Flexible Pricing: CookieYes offers a range of pricing plans suitable for different types of users, from bloggers to large businesses, allowing users to choose a plan that fits their needs and budget.
  • Customization Options: The platform provides customization features, such as custom branding and layout options, allowing users to create cookie consent banners that align with their website's design and branding.
  • Geo-Targeting: CookieYes offers geo-targeted cookie banners starting from the Pro plan, enabling businesses to display consent notices tailored to the geographic location of their website visitors, enhancing user experience and compliance.
  • Trial Period: Users can take advantage of a 14-day free trial to test out the platform and its features before committing to a paid plan, ensuring they are satisfied with the service.

 

Cons of CookieYes

  • Subpar Cookie Consent Features: Some users have reported that the cookie consent features provided by CookieYes are not as robust as those offered by other competing platforms, potentially leading to a less satisfactory user experience.
  • Limited Pages and Pageviews: While the pricing plans offer generous allowances for pages scanned and pageviews accommodated, users with exceptionally large websites or high traffic volumes may find the limits restrictive and may need to upgrade to higher-tier plans, resulting in increased costs.

 

CookieYes Competitors and Alternatives

For those looking for another tool to compare against with CookieYes, here are five to consider:

  1. Enzuzo β€“ This platform competes with CookieYes by covering both cookie consent and full data privacy management packages, only for a much lower price. Its six plans include Free, which provides a cookie banner and also blocks deselected cookie types; Starter for $9 per month, which adds on cookie scanning; and the top plan, Enterprise, which adds on vendor risk management, compliance management, and data governance.

    πŸ‘‰ Start building your free cookie consent manager (no credit card required)

  2. Cookiebot – A cookie consent platform that includes a banner and a policy page plus a cookie scanner. Get instructions on how to update the code of your Web page to get cookie filtering. Available for free or in three paid editions priced from $13 to $5 per month.  

  3. Usercentrics – The pricier sister of Cookiebot, the lowest plan of this platform provides cookie consent management for low volume websites for $50 per month, while the charge for higher volume sites rising to $999 per month.

πŸ‘‰ Read our detailed breakdown of the best CookieYes alternatives and competitors

 

Concluding Remarks

CookieYes is a versatile solution for website owners seeking to comply with cookie consent regulations while maintaining user experience. With its flexible pricing options, customization features, and geo-targeting capabilities, CookieYes offers a comprehensive suite of tools to address the diverse needs of businesses, from small startups to large enterprises.

However, the platform's limitations, such as the availability of advanced features only in higher-tier plans and reported subpar cookie consent features, may be areas for improvement.

Evaluating CookieYes alongside other cookie consent management solutions like Enzuzo and OneTrust is crucial to ensure you select the one that best aligns with your website's technical setup, compliance requirements, and budget. By carefully considering these factors, you can choose the best tool to effectively manage cookie consent and demonstrate your commitment to user privacy.

Osman Husain

Osman is the content lead at Enzuzo. He has a background in data privacy management via a two-year role at ExpressVPN and extensive freelance work with cybersecurity and blockchain companies. Osman also holds an MBA from the Toronto Metropolitan University.